How innovative are we, really? Mark the statement closest to reality, then compare.
Leadership
Who leads innovation?
- No one: there are no innovation roles or teams.
- Enthusiasts and informal initiatives, with no one formally running the process.
- An innovation leader at executive level, below the C-suite.
- A dedicated executive who runs an organised innovation function.
- A C-level executive, with innovation talent embedded in every team.
A promising but uncertain opportunity appears. What do leaders do?
- Avoid the risk: this quarter's results come first.
- Ask for more analysis, and the decision drifts.
- Sponsor a small test when someone makes a strong case.
- Decide quickly on evidence from experiments, and back the team.
- Manage it as one bet in a portfolio, expecting some bets to fail.
Organisational design
Someone has a promising idea. How do they take it forward?
- There's no route; it depends on who they know.
- Through informal networks or the occasional event.
- There's a known process for sharing ideas and problems.
- One process or portal connects ideas with experts, sponsors and resources.
- Ideas reach the right people across units without friction, helped by AI.
Can people find earlier ideas, experiments and what was learned from them?
- No. It leaves with the people who did the work.
- Sometimes, by asking around.
- There are shared folders or a wiki, patchy and hard to search.
- One searchable place holds ideas, experiments and what was learned.
- It finds you: AI surfaces relevant earlier work as you start something new.
Innovation capabilities
What do you measure about innovation?
- Nothing.
- Activity: ideas submitted, events held, patents filed.
- Some pipeline figures, reported now and then.
- Output, impact, culture and image, reviewed regularly by the C-suite.
- An automated measurement system that feeds the corporate scorecard.
How does AI take part in your innovation process?
- It doesn't.
- Individuals use AI tools on their own.
- AI supports specific tasks, such as research or idea screening.
- AI is built into the process: it senses the market, and proposes and scores opportunities.
- AI agents discover and validate opportunities, with people reviewing every decision.
Real-world connection
How well do you understand your customers' needs and journeys?
- Through anecdotes and complaints.
- Each unit has its own view, and they rarely agree.
- We run research and gather feedback, but it isn't joined up.
- One view of customer journeys and pain points sets the innovation focus.
- Customer signals flow into the innovation process continuously.
How do you test new ideas before committing to them?
- We don't: decisions rest on opinion.
- Rarely, and late.
- With pilots and prototypes, case by case.
- Concepts are tested with real users and data before any major investment.
- Testing is fast and continuous, including experiments inside live products.
Talent and culture
Do your teams have innovation skills, such as product design, prototyping, user research and experimentation?
- Few or none.
- A few specialists, scattered across the organisation.
- Some of the essential competencies are in place.
- Strong skills in most teams, built through a structured academy or programme.
- Specialised talent in every team, and a culture that keeps developing it.
How safe is it to share a bold or unusual idea?
- It's risky: failure is punished.
- Some people do, but most don't see the point.
- People are encouraged to share ideas and problems.
- People share and challenge ideas regardless of rank, and failure counts as learning.
- Challenging ideas is simply how people work.
Venture building
How is innovation funded?
- There's no budget for it.
- From leftover budgets, case by case.
- An annual innovation budget that is slow to reallocate.
- Funding follows evidence, with decisions in weeks rather than budget cycles.
- Money moves across the portfolio as fast as the evidence arrives.
An idea has been validated with real evidence. What happens next?
- We rarely get that far.
- It waits for a team with spare capacity, or goes to a vendor.
- It gets built, slowly, competing with business as usual.
- A dedicated team builds, launches and iterates it towards product-market fit.
- Launching new products, markets or business models is routine.